1. Information We Collect
We collect information that you voluntarily provide to us and information that is collected automatically when you use our site.
1.1 Information You Provide
- Personal Information: When you register for our services, book an appointment, or contact us, we may collect personal information such as your name, email address, phone number, billing information, and any other information you choose to provide.
- Sensitive Information: Information shared during counseling sessions, including personal or relationship details, is treated with strict confidentiality.
- Feedback: If you provide feedback or testimonials, we may collect information you include in such submissions.
1.2 Automatically Collected Information
- Usage Data: We may collect information about your interactions with our site, including the pages you visit, the time spent on the site, and links clicked.
- Device Information: We may collect details about the device you use to access our site, such as your IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience and analyze website usage.
2. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Respond to your inquiries and provide customer support.
- Improve our website and personalize user experience.
- Process payments and manage billing.
- Send you relevant updates, promotional offers, and newsletters (you can opt out at any time).
- Comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with vendors and service providers who assist with website hosting, data analysis, payment processing, and other operational needs.
- Legal Compliance: We may disclose information if required to do so by law or if we believe it is necessary to protect our rights or comply with legal proceedings.
- With Your Consent: If you provide explicit consent for your information to be shared.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Opt out of receiving marketing communications.
To exercise these rights, please contact us.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us .